Help for sellers

Where can I get help?

Welcome to our "Help for sellers" pages, using these pages is the quickest way for our sellers to obtain help. If you find missing or inaccurate content please let us know. We htve a seperate "Help for buyers" section.

Sellers needing help can

  1. Browse our list of help topics below, or 
  2. Search for help using the search bar at the top of every page
  3. Message marketplace admin and ask for help (see below).

How do I send a message to marketplace administration?

Another option for obtaining help is via the "Message Centre" which is accessable via the cendor panel.

To send a message click on "Admin Communication", then click on the + button (in the top right corner, if you cans see it make sure the right hand "Side bar" is hidden.

You can find messages from marketplace admin here too. We like to respond to your messages within two business days.

You will be alerted to new messages via the notifications feature (a red circle will appear on the bell).

If you are unable to log onto your admin panel then use our contact form, responses may take upto seven days.

Message center highlighted on cs-cart vendor panel side bar

Help topics

Click on topics below for help on setting up your store (and more) ... if it doesn't work make sure you have signed into your vendor - account.

Setting up your store

Logo How to add a logo to your store (and invoices)

Shipping and pick-up poinHow to set-up a store location or pick-up point

Terms and Conditions How to add Terms and Conditions to your Store

How to add and edit your own webpages Content Creation

Attracting customers

How to attract customers help search engines find your farming shop.